SHIPPING POLICY

We partner with trusted courier agencies to deliver your order as quickly as possible. All domestic orders are processed within 1 business day.

DELIVERY TIMELINES

Metro cities: 3-5 business days

Non-metro / remote areas: 7-10 business days

Shipments are not dispatched on weekends or public holidays. Delivery timelines are estimates and depend on the courier partner and your location. Delays are rare but may occur during peak seasons, extreme weather, or unforeseen circumstances.

SHIPPING CHARGES

Free shipping on all prepaid orders above ₹799.

Flat ₹90 shipping fee on orders below ₹799.

Cash on Delivery (COD) orders: additional ₹30 handling fee.

Shipping rates displayed at checkout are final.

OTP VERIFICATION

Some courier partners require an OTP (One-Time Password) to complete delivery. The OTP will be sent to the phone number provided at checkout. Please ensure the number is correct.

Where can I track my shipment?

Once dispatched, you will receive an email with the tracking number, courier partner details, and estimated delivery date.

You can track your order anytime via the "Track Order" page on our website, or email us at info@sonamanaturals.com and we'll assist you within 24 hours.

MULTIPLE SHIPMENTS

Orders with multiple products may be delivered in separate shipments at no extra cost.

For questions: info@sonamanaturals.com | +91-7248666700